In my constant quest for excellence and in hopes of crushing my bike shop competition, I thought I’d ask anyone who checks this blog out… what do YOU look for in a bike shop? What is your hierarchy of needs? Do you demand a high level of customer service? Is the repair area most important to you? What about product selection?
What’s important to you? What makes you want to come back to your shop of choice? Please let me know by leaving a comment on this post. Thanks a ton!